EU Online Dispute Resolution

Mandatory information according to the Regulation (EU) No 524/2013 of the European Parliament and of the Council:

Follow this link to the website of the European Commission's entity for online dispute resolution for consumer disputes: ec.europa.eu/consumers/odr/

Should you have any initial questions concerning a potential dispute resolution, please email us at info@grandhotelwien.com.

Unkai - Kärntner Ring 9 at the Grand Hotel Wien, Vienna, Austria. A-1010 - T: +43 (1) 515 80 - 9110 - E: unkai@grandhotelwien.com